DFS hereby appoints the Dealer as a non-exclusive
Authorized Forms Dealer. Dealers have the right to sell DFS products to
end users in the form and packaging supplied by DFS. Stub printing on most
products will carry the Dealer's name, phone number and the product number.
2. Support From DFS
DFS will provide the Dealer with
sales tools to make forms sales an easy, profitable addition to the Dealer's
income. DFS Dealer Representatives are available Monday through Friday
8:00am - 7:30pm E.T at 1-800-225-9528.
Dealer Representatives will gladly answer all questions concerning the DFS
program, products, ordering and invoicing. For Custom Printing orders and
inquiries, call 1-800-593-6767 during the same business hours.
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3. Placing Orders
Orders can be placed by internet,
phone, fax or mail. Orders for checks should include a bank specification
sheet or a check marked "void" (sorry, no deposit tickets). First
time orders with new artwork can only be accepted by internet or mail, as
faxing can distort logo artwork. Custom logos and other customer artwork
may be redrawn to meet printing specifications, for which there will be
an additional charge. Imprint information will be printed in our standard
format, as shown in the catalog, unless otherwise noted on the order. Please
specify starting number when applicable.
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4. Delivery
We'll ship products with standard
imprints within three working days. Orders with custom artwork and special
printing instructions will take longer. Stock products ship in 24 hours.
DFS will prepay the freight charges (regular surface shipping) and bill
the Dealer actual costs for shipping and handling. Dealer will be charged
actual shipping charges for all sales materials. DFS requires a shipping
point in the USA or its territories. Orders shipping to Hawaii, Alaska,
Puerto Rico, Guam and the U.S. Virgin Islands will be shipped via Air Parcel
Post.
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5. Sales Terms
Orders are subject to credit
approval. Prepayment will speed first-time orders through our credit department.
For Dealers having received credit approval, terms are net 30 days from
the date of invoice. In the event that open account terms cannot be established,
terms are Payment with Order. Initial orders for sales materials do not
require prepayment. If an account is past due, any new orders will be held
until payment is received for the outstanding balance. DFS reserves the
right to change a Dealer's open account status if payment history warrants.
Sales tax will be accessed on sales materials and items purchased for Dealer's
own use in certain states; please call for more information.
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6. Guarantee
DFS offers an unconditional and hassle-free
guarantee! DFS provides full credit, replacement or refund, including any
shipping charges paid, for any product that does not meet with your satisfaction,
regardless of fault. DFS liability does not extend beyond a replacement,
full credit or refund for our products.
7. Parallel Marketing
The Dealer understands that
Deluxe Small Business Sales, Inc. sells business forms products through
direct mail independently. Further, the Dealer realizes that such marketing
activity may reach some of the Dealer's customers incidentally, and offer
products that serve a similar function. However, customers of DFS Dealers
are maintained on a separate computer data base and are NOT commingled with
Deluxe Small Business Sales, Inc. customers.